Privacy Policy

01Information We May Collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, service address or location, appointment details, and other information you share through telephone calls, text messages, emails, scheduling tools, or other direct communications.

We use the LeadConnector chat widget available on our website to collect consent from individuals who choose to receive SMS messages. By opting in through the chat widget, individuals may consent to receive marketing or non-marketing text messages, depending on the consent provided. We may also collect technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, referring pages, and similar usage information through cookies, analytics tools, or related technologies.

02How We May Use Information

We may use information to respond to inquiries; schedule, confirm, and provide requested services; communicate about appointments; process or facilitate payments; provide customer support; improve our website and services; maintain business and transaction records; comply with legal, regulatory, contractual, or platform requirements; prevent fraud or misuse; and send communications where permitted by law and consistent with any consent you provide.

03SMS and Text Messaging

Howard's Holdings LLC DBA Sparkle's Signature Services sends text messages only to people who opt in by submitting the A2P chat widget on our website, sparklessignatureservices.com, and accepting its disclosure. The widget is the only SMS opt-in method on this website. These messages are service-related: replies to your inquiry, appointment confirmations and reminders, scheduling updates, and customer-service communications. We do not send marketing or promotional text messages.

Consent to receive text messages is not a condition of purchasing any service. Message frequency varies based on your requests and appointments. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also reach us at (302) 600-0917 or [email protected]. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

04Payments

If online or electronic payments are accepted, payment information is processed by third-party payment processors. We do not store complete payment-card information on our own website systems.

05Cookies, Analytics, and Tracking

The website may use cookies, analytics technologies, or similar tools to support functionality, understand website usage, improve performance, and measure marketing effectiveness. You can control cookies through your browser settings; disabling some cookies may affect how the website functions.

06How Information May Be Shared

We may disclose information to service providers and vendors that support website hosting, scheduling, communications, remote online notarization, payment processing, customer relationship management, analytics, or other business functions; to parties involved in a transaction when necessary to provide a requested service; when required by law, subpoena, court order, governmental request, or regulatory obligation; to protect rights, safety, property, or security; or in connection with a business reorganization or transfer.

We do not sell personal information. The sharing described above excludes text messaging originator opt-in data and consent, which will not be shared with any third parties, as described in Section 3.

07Remote Online Notarization and Third-Party Platforms

Remote Online Notarization (RON) services may be performed through an authorized third-party technology provider. The provider may independently collect identity-verification information, credentials, recordings, electronic signatures, payment information, or other information required to complete a remote notarization. Users may also be subject to that provider’s privacy policy and terms. Where a third-party provider is used, we will identify the provider before your remote session.

08Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure. Information may be retained for as long as reasonably necessary for the purposes described in this policy, to provide services, maintain required records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

09Privacy Rights and Choices

Depending on applicable law and the nature of the information collected, individuals may have rights or choices regarding access, correction, deletion, or use of certain personal information. Requests may be submitted using the contact information below. We may need to verify a request before acting on it, and certain information may be retained where required or permitted by law.

10Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through the website.

11Changes to This Privacy Policy

We may update this Privacy Policy periodically. The effective date at the top of this page shows when it was last updated. If we make material changes, we will update this page and, where appropriate, provide additional notice.

12Contact Us